211 Resource Database Specialist
United Way Of Central Alabama•Birmingham, AL
428d
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About The Position
The 211 Resource Database Specialist at United Way of Central Alabama, Inc. plays a crucial role in developing and maintaining the 2-1-1 community services resource database. This position involves providing case management, processing temporary financial assistance requests, and ensuring accurate reporting related to the ARESET program. The specialist will also serve as backup support for the 2-1-1 call center, ensuring excellent customer service and accurate information dissemination.
