2179 System Administrator 2

Interimage - Fort Meade, MD

Full-time - Mid Level

Fort Meade, MD

Professional, Scientific, and Technical Services

About the position

The System Administrator 2 at InterImage, Inc. is responsible for the implementation, troubleshooting, and maintenance of IT systems. This role involves managing IT system infrastructure, providing support for day-to-day operations, and ensuring the integrity and performance of various client/server/storage/network devices. The position requires a strong background in Linux administration, with additional experience in Windows and network administration being desirable.

Responsibilities

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Manage daily activities of configuration and operation of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Support IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices and mobile devices.
• Assist users in accessing and using IT systems.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in troubleshooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Support the dispatch system and hardware problems, remaining involved in the resolution process.
• Configure and manage UNIX and Windows operating systems, install/load operating system software, and maintain network components.

Requirements

• Ten years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university, or five years of additional System Administrator experience may substitute for a bachelor's degree.
• Primary skill in Linux administration, including VM creation.
• Some experience in Windows workstation/server administration is desirable.
• Experience in network administration, including clearing MAC addresses, configuring network ports, and disabling network ports.
• Experience in updating workstations with the latest security patches and ensuring compliance with security requirements.

Nice-to-haves

• Experience with additional operating systems beyond Linux and Windows.
• Familiarity with advanced network configuration and security protocols.

Benefits

• 401K: up to 3% discretionary profit sharing contribution + 100% match on the 1st 7% of pay
• PTO: 20 days per year
• Healthcare, dental, vision, free for a single participant
• $50,000 Life insurance provided, additional voluntary life insurance available