24/7 Restaurant Manager

Monarch Casino & Resort-posted 10 months ago
Full-time • Manager
Black Hawk, CO
Accommodation
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Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new ULTIMATE resort. Experience everything that surrounds our beautiful location in the heart of the Rocky Mountains, including world-class skiing, fishing and horseback riding. Epicurean adventures await at the all new restaurants inside Monarch Casino Resort Spa. The chef-driven menu at Monarch Chophouse features the finest steaks, seafood, and craft cocktails in four-star luxury. Indulge any time of the day at Twenty-Four 7 serving American and Asian fare. Light up your senses with exquisite flavors and cuisine from all corners of the globe at The Buffet. All new Bistro restaurant. Unwind from a long day in one of our multiple bars and lounges, with live music at our Cabaret bar every Monday and Tuesday.

  • Operate the restaurant in accordance with Monarch's statement.
  • Monitor the operation of the restaurant to ensure compliance with all standards and procedures established by the Food & Beverage Director as well as company and county health and regulatory standards and procedures.
  • Understand financial reports and apply the information in a timely and practical fashion so as to improve the operation.
  • Implement and ensure prompt and courteous service to our guests in compliance with standards set forth by Monarch Casino and Spa, and the Food & Beverage Director.
  • Maintain proper staffing levels through efficient hiring of new Team Members.
  • Monitor the Team Members of the restaurant to assure they provide service in accordance with company and departmental standards and take action to correct any deficiencies through training and discipline.
  • Prepare work schedules of Team Members and delegate work and station assignments.
  • Prepare Team Member performance evaluations and disciplinary notices.
  • Circulate through restaurant and coordinate activities of Team Members to provide efficient and courteous service to our guests.
  • Inspect and monitor cleanliness of the restaurant and comply with safety and health code regulations.
  • Greet and communicate with guests in a friendly and courteous manner.
  • Resolve guest complaints and issues.
  • Communicate and interact with food shift supervisors and Team Members.
  • Know, understand, follow, and enforce all company and departmental policies and procedures.
  • Proficiently operate POS systems, Stratton-Warren inventory system, as well as office computer systems including Microsoft Excel, Word, Outlook, etc.
  • Facilitate all aspects of repairs and maintenance.
  • Keep documentation through proper email systems.
  • Decrease costs through effective scheduling and management of waste.
  • Increase revenue through training and use of financial reports to ensure up-sell of product.
  • Create new ideas and implement these ideas.
  • Readily identify and implement more efficient methods of operation.
  • Perform other duties as assigned.
  • 3 to 5 years high volume restaurant supervision or management preferred.
  • Ability to obtain an Alcohol Awareness Certification.
  • Ability to obtain a Food Safety Certification.
  • Knowledge of beer, wine, and alcohol.
  • Good organizational skills.
  • Good interpersonal communication skills.
  • Knowledge in use of POS systems.
  • Computer knowledge, including Microsoft Excel, Word, Outlook.
  • Professional appearance in dress and manner.
  • 2 Weeks PTO at your first-year anniversary of employment.
  • 6 Observed Holidays and Holiday Pay.
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match.
  • Relocation Reimbursement.
  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks.
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week.
  • 80% Subsidized Bus Transportation Options.
  • Free Covered Parking.
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year).
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions.
  • Career Development and Advancement Programs.
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!).
  • Team Member Hotel, Retail and Spa Discounts.
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