2496 System Administrator 3

Interimage - Fort Meade, MD

Full-time - Mid Level

Fort Meade, MD

Professional, Scientific, and Technical Services

About the position

The System Administrator 3 position at InterImage, Inc. involves providing comprehensive support for the implementation, troubleshooting, and maintenance of IT systems. The role requires managing IT system infrastructure, ensuring day-to-day operations, and resolving issues related to various devices and systems. The position demands strong expertise in both Linux and Windows environments, along with a focus on optimizing system operations and resource utilization.

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Supports the escalation and communication of status to agency management and internal customers.
• Involved in the resolution process for dispatch system and hardware problems.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software.
• Troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
• Optimizes system operations and resource utilization, and performs system capacity analysis and planning.
• Analyzes and resolves complex problems associated with server hardware, applications and software integration.

Requirements

• Fifteen years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university, or five years of additional System Administrator experience may be substituted for a bachelor's degree.
• Strong Linux experience and Strong Windows experience.
• Must be DoD 8570.01-M certified for Linux.
• Familiar with STE/STN tools.
• Experience in Networking, OS: RHEL/CentOS, Automations (Ansible), and Virtualization (VMWare, KVM).

Benefits

• 401K: up to 3% discretionary profit sharing contribution + 100% match on the 1st 7% of pay
• PTO: 20 days per year
• Healthcare, dental, vision, Free for a single participant
• $50,000 Life insurance provided, additional voluntary life insurance available