2nd Shift Client Support Coordinator

About the position

Client Support Coordinator is responsible for providing a welcome, supportive and structured community living experience which meets or exceeds client expectations for service during treatment. Schedule: Full-Time, varying schedule options available Sunday-Saturday, 5 days/week * Thursday-Monday 3:00pm-11:30pm, Tuesday and Wednesday OFF * Wednesday-Sunday 3:00pm-11:30pm, Monday and Tuesday OFF * Wednesday-Sunday 4:00pm-12:00am, Monday and Tuesday OFF * $2.00 Shift Differential per hour for the hours between 7:00pm and 7:00am

Responsibilities

• Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for 'Best in Class' service
• Perform scheduled medication room duties in accordance with Mountainside's medication policies
• Comply with all federal, state and accreditation regulatory requirements
• Ensure that all client related issues are resolved in a manner consistent with the company's goals and objectives
• Ensure necessary safety protocols are followed during Emergency Situations
• Maintain Medication Inventory - completing medication counts and documentation in inventory tracking system
• Maintain Vending Machine Inventory - restocking vending machines on a nightly basis
• Ensure equipment temperature checks are completed and documented on a nightly basis

Requirements

• High School Diploma or Equivalent - Required
• Proven ability to work independently with minimal instruction, as part of a team, and have the ability to manage time, set priorities and focus energies in an efficient manner
• Strong problem solving and follow up skills; must be proactive and take initiative
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word & PowerPoint; Visio a plus)

Benefits

• Comprehensive benefit package
• $2.00 Shift Differential
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.