Executive Answering Service-posted about 1 year ago
$28,080 - $30,160/Yr
Part-time • Entry Level
Lincoln, NE
Administrative and Support Services

The Customer Service Representative/Call Center Agent position at Executive Answering Service involves providing live telephone answering services and call center support. This role is essential for maintaining high-quality customer interactions and requires flexibility in scheduling, particularly for the 2nd shift, which includes evening and weekend hours. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills.

  • Provide live telephone answering services for clients.
  • Handle customer inquiries and resolve issues efficiently.
  • Perform order entry and data entry tasks as needed.
  • Maintain a professional and outgoing phone demeanor.
  • Multitask effectively while managing calls and customer requests.
  • Must have at least 1 year of experience in a call center or customer service role.
  • Ability to type at least 40 words per minute.
  • Strong communication skills and a professional phone personality.
  • Punctual, reliable, and highly motivated with a positive attitude.
  • Experience in order entry is preferred.
  • Familiarity with handling high call volumes.
  • Dental insurance
  • Flexible schedule
  • Paid time off
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