About the position
The 3rd Shift Dispatch Coordinator position in Indianapolis is a critical role within the Transportation Department, responsible for overseeing driver dispatch operations during the overnight shift from 10:00 PM to 6:30 AM, Monday through Friday. This position plays a vital role in ensuring that all dispatch activities are conducted efficiently and in compliance with regulations. The Dispatch Coordinator will prepare daily records and memos, maintain a filing system for Driver Vehicle Inspection Reports, and complete transportation pouches that include route manifests, invoices, special customer notifications, maps, and store keys for drivers. In addition to these tasks, the Dispatch Coordinator will develop and update the dispatch schedule for drivers and helpers on a daily basis, ensuring that all drivers are compliant with DOT hours of service regulations. The role also involves setting up daily tractor and trailer assignments for drivers, verifying the roadworthiness of vehicles, and maintaining accurate maintenance records. Communication with customers is essential, as the Dispatch Coordinator will inform them of any variances in delivery times and expedite driver manifests. The position may also include special projects as assigned by the supervisor, requiring flexibility and adaptability in handling various tasks. This position offers a competitive hourly wage of $21.00 and generous benefits that become available on the 60th day of employment, including medical, dental, and vision insurance, as well as a 401(k) plan with an annual company match. The company promotes a culture of earning, learning, and living a great life, emphasizing teamwork and support for employees.
Responsibilities
- Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports.
- Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers.
- Develop and update driver and helper dispatch schedule daily.
- Understand DOT hours of service and ensure driver compliance.
- Set up daily tractor/trailer assignment for drivers.
- Verify the roadworthiness of tractors and trailers and keep maintenance records.
- Contact customers to inform them of variances in delivery times.
- Expedite driver manifests and highlight keys.
- Provide timely reports to immediate supervisor as requested.
- Handle additional duties and special projects as assigned by the supervisor.
Requirements
- High school diploma or equivalent.
- At least 2 years of similar work experience is preferred.
- Solid working knowledge regarding the distribution environment and dispatch issues and procedures.
- Knowledgeable with PeopleSoft relating to recordkeeping and scheduling for drivers and helpers.
- Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred.
- Ability to read maps.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Company-paid life insurance
- 401(k) with annual company match
- Paid holidays
- Vacation time
- Educational assistance program
