Northern California Association of Law Libraries - San Francisco, CA
posted about 13 hours ago
About the position
The Withers Library and Knowledge Services team is an award winning, collaborative and high-performing team comprised of fourteen people globally. The continued growth of Withers has created an exciting opportunity for a new role within the US team. The Research and Knowledge Analyst role requires a strong team player who can work independently but also has the interpersonal skills to build relationships with people in different roles across the global firm. Our goal as a global team is to ensure that everyone in the firm is equipped with the knowledge and resources required to deliver a top-class service to our clients. Within the US, the successful candidate will be part of our efforts to raise the profile of library and knowledge in the region and build relationships with people in different roles across the global firm. Working primarily with the Library and Knowledge team and Knowledge Lawyers based in the US and London, the Research & Knowledge Analyst will have shared responsibility for the provision of library and knowledge services to all eight of Withers' US offices. This is a hybrid role and will work out of our Los Angeles office. The role will report to the Library and Knowledge Manager in the US.
Responsibilities
- Perform legal and business research for attorneys and business services teams.
- Conduct research to support business development and strategic priorities.
- Guide and train attorneys and staff on the effective use of research databases and print collection.
- Assist attorneys and business services teams with the monitoring of legal, business and news sources for current developments in practice areas and client industries.
- Record time spent on research utilizing the firm's billing software.
- Promote research services by proactively providing information to attorneys and staff, including new joiner orientations and practice meeting attendance.
- Present ideas and implement 'best practices'.
- Advise on local policies and procedures for the US offices in line with the firm's global strategy for Library & Knowledge Services.
- Collaborate and attend regular meetings with other Library and Knowledge Services team members in the US and overseas offices.
- Build strong collaborative relationships with US colleagues in other support teams including IT, Risk and HR.
- Contribute to and complete administrative and other projects as assigned.
- Maintain the Los Angeles print library collection, which includes shelving, circulating, shifting, weeding and relocating library materials.
- Evaluate resources, including assessing the business need for new acquisitions and current subscriptions.
- Assist with knowledge management initiatives and the rollout of new tools and other initiatives.
- Collaborate with US-based and overseas Knowledge Lawyers on identifying knowledge gaps and facilitate knowledge sharing.
- Commit to maintaining individual professional development through literature review and attendance at various webinars/conferences and sharing those insights with colleagues.
Requirements
- Master's degree in Library and Information Science (MLS/MLIS) from an ALA-accredited program.
- Minimum 3 to 5 years' professional experience in a law library.
- Proficiency with online resources including Westlaw Edge, Checkpoint, VitalLaw, Bloomberg Law, Lexis Newsdesk, Capital IQ, Practical Law, Intelligize, TLO, PACER and other types of web based services.
- Experience with tax, trusts & estates, litigation, corporate, real estate and intellectual property legal practices.
- Experience in competitive intelligence research such as profiling companies or individuals for business development and strategic purposes.
- Basic familiarity with integrated library systems. Experience with Soutron is a plus.
- Experience with electronic resource management tools like Onelog or similar.
- Able to summarize large pieces of text and other information, accurately and succinctly.
- Able to work independently as well as within a team.
- Strong service orientation with commitment to outstanding customer service.
- Strong organizational skills.
- Able to meet deadlines, manage multiple projects and deliver under pressure.
- Proficiency in the use of standard PC applications, including Microsoft Office.
- Familiarity with document management systems. Experience with iManage is a plus.
- Strong IT skills, technical curiosity and ability to quickly learn new technologies.
- Skilled at using own initiative to find solutions to questions or problems and committed to seeing new projects through to completion.
- Solid interpersonal, written and oral communication skills.
- Able to communicate with people at all levels of seniority and understands the needs and sensitivities required to work within a global team.
- Ability and desire to mentor other team members.
- Ability to operate copy machines and other standard office equipment.
- Light lifting of books and other library materials is required.
