70002-Key Carrier Coor

$35,360 - $36,400/Yr

TJX - Red Wing, MN

Full-time - Entry Level

Red Wing, MN

501-1,000 employees

General Merchandise Retailers

About the position

The Key Carrier Coordinator role at TJ Maxx is a leadership position that involves alternating between the Coordinator role and Key Carrier responsibilities based on store needs. This position is essential for maintaining store operations, ensuring exceptional customer service, and supporting the development of store associates. Key Carriers must be flexible with their schedules, including availability for nights and weekends, and are expected to model a positive customer experience while adhering to company policies and procedures.

Responsibilities

• Act as Manager on Duty, adhering to company policy and procedure.
• Ensure store team performs tasks in accordance with store plan and prioritizes as needed.
• Address immediate customer service issues and provide coaching to Associates.
• Maintain accurate Associate coverage in service areas for a positive customer experience.
• Ensure Associates adhere to all operational procedures.
• Execute opening/closing procedures according to company guidelines.
• Communicate effectively with management and Associates regarding priorities and progress updates.
• Provide feedback, recognition, and coaching to Associates.
• Partner with Management on Associate training needs to increase effectiveness.
• Promote credit and loyalty programs and support shrink reduction goals.
• Promote safety awareness and maintain a safe environment.

Requirements

• 1 year retail experience
• 6 months leadership experience
• Ability to work a flexible schedule, including nights and weekends
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem-solving skills
• Ability to effectively coach, delegate, and follow-up on multiple tasks
• Ability to act quickly under challenging circumstances
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail.

Benefits

• Associate discount
• EAP
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union access
• Referral bonuses
• 401(k) match for eligible employees
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick leave
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance.