70120-Merchandise Associate

$33,280 - $34,320/Yr

HomeGoods

Part-time - Entry Level

251-500 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Merchandise Associate at HomeGoods is responsible for delivering a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards. This part-time role involves cross-training in multiple areas of the store to support business needs and embodying a positive store culture.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor.
• Participate in safety awareness and maintain a safe environment.

Requirements

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Nice-to-haves

• Experience in organizational skills.

Benefits

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount