Providence
posted 3 months ago
Providence is seeking a Communication Senior Manager, Digital Reputation to lead the digital reputation strategy and manage review and response programs across various geographic regions, facilities, and medical groups. This role is pivotal in enhancing the organization's online presence and ensuring that the communication strategies align with the overall mission of providing patient-focused care. The successful candidate will collaborate with cross-functional teams, internal and external partners, and vendors to execute reputation management initiatives effectively. This includes analyzing insights, trends, data, and reports to create optimal customer experiences and identify opportunities for strengthening the organization's online reputation. In this position, the Communication Senior Manager will be responsible for developing and delivering presentations that effectively communicate strategies and priorities to diverse stakeholders. The role requires a deep understanding of communication programs and the ability to manage business relationships in a highly matrixed and geographically dispersed organization. The ideal candidate will have a strong background in writing and editing, particularly within the healthcare sector, and will be expected to demonstrate their ability to lead broad-based communication programs successfully. Providence offers a fully remote work option for applicants residing in Washington, Oregon, or California, allowing for flexibility while contributing to a mission-driven organization that values its caregivers and promotes a culture of respect and empowerment.