8hrs Customer Consultant FTC

The Body Shop - Winchester, VA

Full-time - Entry Level

Winchester, VA

Transportation Equipment Manufacturing

About the position

The Customer Consultant role at The Body Shop involves supporting the store management team in driving sales and profit through exceptional customer service. The position emphasizes the importance of understanding customer needs and providing expert advice on a wide range of beauty products, all while upholding the company's values and commitment to ethical practices.

Responsibilities

• Support the store management team in driving sales and profit.
• Deliver exceptional customer service on the shop floor at all times.
• Demonstrate and uphold the values and vision of The Body Shop.
• Engage with customers to understand their needs and recommend suitable products.
• Provide expert advice on The Body Shop products and philosophy.

Requirements

• Strong interpersonal skills to build rapport with customers.
• Customer service experience is ideal.
• Ability to communicate and listen effectively.
• Genuine passion for beauty and the retail industry.
• Open availability for evening, weekend, and holiday shifts.

Benefits

• Competitive salary
• Employee discounts
• Opportunities for professional development