9187-Customer Experience Associate-Greely Troop Store

The USA Exchange - Fort Greely, AK

Full-time - Entry Level

Fort Greely, AK

Insurance Carriers and Related Activities

About the position

As a Customer Experience Associate at the Exchange, you will be part of an award-winning team dedicated to providing exceptional service to military members and their families. This role involves engaging with customers, managing self-checkout registers, and ensuring a positive shopping experience. The Exchange is committed to employee development and offers various retail opportunities across its stores.

Responsibilities

• Greet every customer with eye contact and a smile.
• Manage multiple self-checkout registers while ensuring outstanding customer experience.
• Assist with regular checkout stations as needed.
• Listen to customer needs and ask follow-up questions to offer appropriate products.
• Ensure customers have an extraordinary shopping experience.
• Complete transactions accurately and efficiently while engaging customers.

Requirements

• Completion of High School or the equivalent.

Benefits

• Flexible scheduling
• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Vacation/sick leave
• 401K plan