Unclassified

About the position

The Front Desk Receptionist/Office Administrator plays a crucial role in ensuring the smooth day-to-day operations of the office while providing exceptional support to the entire team. This position serves as the first point of contact for visitors and requires a professional demeanor, strong organizational skills, and a solutions-oriented mindset. The role involves various administrative tasks across multiple departments, including HR, Marketing, and Accounting, and requires on-site attendance daily.

Responsibilities

• Greet and welcome visitors, ensuring a professional and positive first impression.
• Manage a multi-line phone system, screen calls, and direct inquiries appropriately.
• Handle incoming/outgoing mail and coordinate courier services.
• Maintain office and kitchen supply inventory, placing orders as needed.
• Support conference room scheduling, setup, IT needs, and cleanup, including catering arrangements.
• Assist with event coordination, preparation for meetings, and special projects.
• Collaborate with vendors for sending cards/gifts on special occasions.
• Keep office, kitchen, and supply areas clean and organized.
• Other administrative tasks as assigned.

Requirements

• 5+ years of experience in a front desk or administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive) and experience with calendar management and VoIP phone systems.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills, including professional phone etiquette.

Nice-to-haves

• Friendly, cheerful disposition with a professional appearance and communication style.
• Dependable, solutions-focused, and able to handle a fast-paced environment.
• Strong customer service orientation with attention to detail.
• 'Thick-skinned' and able to handle tasks with professionalism and minimal drama.

Benefits

• Dental insurance
• Health insurance
• Vision insurance