Unclassified

$120,640 - $131,040/Yr

Beechwood Computing Limited - Raleigh, NC

Full-time - Mid Level

Hybrid - Raleigh, NC

Professional, Scientific, and Technical Services

About the position

The Tier 3 Systems Administrator position is part of the DIT Enterprise Endpoint Management Operations team, responsible for providing security application and software support for endpoint and server operating systems. This role focuses on managing and supporting enterprise endpoint security tools and infrastructure, ensuring effective remote endpoint management and project management while documenting processes and procedures.

Responsibilities

• Provide primary support for Enterprise Endpoint Security tools including SCCM/MECM, Intune, Antivirus, Tanium, and AGPM.
• Manage Infrastructure Configuration and Remote Endpoint Management Support.
• Document processes and procedures related to endpoint management.
• Support managed and non-managed desktops, laptops, and mobile devices.
• Assist in project management and implementation efforts.

Requirements

• 2+ years of Tier 3 level support experience.
• 2+ years of experience with Intune administration.
• 2+ years of experience with Power BI.
• 2+ years of experience with SharePoint.
• 2+ years of experience with Windows 11.
• Strong documentation and communication skills.

Nice-to-haves

• Knowledge of Azure and Intune (MDM, MAM, Apple and WIN10 devices).
• Experience with Crowdstrike (Antivirus & Firewall on an Enterprise level).
• Familiarity with Bitlocker & Defender (Anti-malware and encryption on Enterprise level).
• Some knowledge of Ivanti Admin patch management for non-Microsoft applications.

Benefits

• Competitive hourly rate of $63/hr C2C/1099 or $58/hr W2.
• Hybrid work environment with some onsite requirements.