Unclassified

$29,120 - $29,120/Yr

Menzies Aviation - College Park, GA

Full-time - Entry Level

College Park, GA

1,001-5,000 employees

Support Activities for Transportation

About the position

The Customer Service Agent at Frontier Airlines is responsible for providing exceptional service to passengers during the check-in process and at the gate. This role involves assisting passengers with luggage, verifying travel documents, and ensuring a smooth boarding experience. The position requires flexibility in working hours, including weekends and holidays, and involves both indoor and outdoor work in various weather conditions.

Responsibilities

• Assist passengers at ticket counters for check-in and luggage handling.
• Verify passenger documentation prior to boarding.
• Make announcements regarding arrivals and departures.
• Check baggage and assign seats for flights.
• Provide information to customers regarding flight details.
• Maintain knowledge of flight times during shifts.
• Assist with baggage tagging and claim reports.
• Connect and disconnect Jetway/stairs as necessary.
• Comply with attendance and tardiness standards.

Requirements

• Must be at least 18 years of age.
• Possess a valid Driver's License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must pass a pre-employment drug test.
• Available and flexible to work variable shifts, including weekends and holidays.
• Able to continuously lift, push, and pull up to 70 lbs.

Benefits

• Flight benefits
• Opportunity to earn commission