Unclassified

$37,523 - $73,154/Yr

Molina Healthcare - Green Bay, WI

Full-time - Entry Level

Remote - Green Bay, WI

Insurance Carriers and Related Activities

About the position

The IRIS Consultant position at TMG involves partnering with individuals enrolled in the Wisconsin IRIS Program to help them navigate long-term care options. This remote role requires regular in-person visits to assist participants in achieving their personal goals related to health, safety, and community involvement. The consultant will build supportive relationships, develop customized plans, and connect participants with community resources, all while ensuring compliance with program requirements.

Responsibilities

• Meet in person with IRIS participants a minimum of four times per year, including one required annual home visit.
• Provide program orientation to new participants, explaining their rights and responsibilities.
• Explore the participant's life goals, relationships, and community connections.
• Assist participants in identifying personal outcomes and ensure they are met within their IRIS budget.
• Document all orientation and planning activities in the IRIS data system within 48 business hours of visits.
• Research and share community resources that align with individual outcomes.
• Document progress and changes in the participant's plan and data system as needed.
• Educate participants on interpreting their monthly budget reports and assist with provider billing and payments.
• Develop trusting relationships with participants and communicate program changes effectively.
• Maintain confidentiality and HIPAA compliance.
• Collaborate with other IRIS Consultant Agency staff for successful plan implementation.
• Attend monthly team meetings and participate in weekly check-ins with supervisors.

Requirements

• Bachelor's degree in social work, psychology, human services, counseling, nursing, special education, or a related field, or four years of relevant experience.
• 1+ year of direct experience in delivering social services to individuals with disabilities and older adults.
• Ability to work independently with minimal supervision.
• Knowledge of Long-Term Care programs and self-determination principles.
• Excellent problem-solving, critical thinking, and basic math skills.
• Strong time management and prioritization skills.
• Ability to develop and maintain professional relationships.
• Comfortable working with diverse populations and adjusting communication styles as needed.
• Resourceful with knowledge of community resources and detail-oriented.
• Proficient in using technology including Outlook, Skype, Teams, PowerPoint, Excel, Word, and online databases.

Benefits

• Competitive compensation package
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Flexible scheduling