A/R Research Specialist

Kforce - Plant City, FL

Full-time

Plant City, FL

Administrative and Support Services

About the position

Kforce has a client in Plant City, FL that is seeking an A/R Research Specialist responsible for supporting the A/R team. The A/R Research Specialist will help with general duties such as monitoring and researching aging reports to manage account balances while working with internal partners to provide data on past due accounts. This role also works with external clients that are past due to build relationships to better understand why they are unpaid and work with them to provide a payment solution. The A/R Research Specialist will manage the A/R inbox to respond to inquiries and correspond with customers to verify and retrieve proper contact information. This position requires conducting research and analysis of open AR for numerous national divisions, preparing and maintaining various reports of AR to send out to regional directors, and maintaining accurate aging reports. The specialist will also identify and execute the necessary process of adjustments to accounts, send outstanding brokerage statements to clients for payment, perform daily follow-up with outstanding clients and sales team members, and reconcile AR to the GL.

Responsibilities

• Manage A/R inbox to respond to inquiries
• Correspond with customers to verify and retrieve proper contact information
• Conduct research and analysis of open AR for numerous national divisions
• Prepare and maintain various reports of AR to send out to regional directors
• Maintain accurate aging reports
• Identify and execute the necessary process of adjustments to accounts
• Send outstanding brokerage statement to clients for payment
• Perform daily follow-up with outstanding clients/sales team members
• Reconcile AR to the GL

Requirements

• Demonstrate excellent verbal/written communication, interpersonal, and organizational skills
• Ability to work closely with people at all levels in the organization
• Ability to maintain professionalism when interacting with internal and external customers
• Ability to prioritize and multi-task in a fast paced, changing environment and be detail-oriented
• Ability to meet set deadlines
• Be self-directed, self-motivated and possess strong critical thinking skills
• Proficient computer skills with MS Office (Word, Excel, Outlook)
• Commitment and adherence to the Firm's Core Values

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k)
• Life insurance
• Disability insurance
• Accidental Death and Dismemberment (ADD) insurance
• Paid time off for salaried personnel
• Paid sick leave for hourly employees on Service Contract Act project