A/R Specialist

Roth Staffing Companies - Henderson, NV

Full-time

Henderson, NV

Administrative and Support Services

About the position

The position involves managing invoicing and collections processes, ensuring accurate billing, maintaining customer relationships, and collaborating with various departments to enhance financial operations. The role requires attention to detail, strong communication skills, and the ability to resolve discrepancies efficiently while supporting the finance team with various accounting tasks.

Responsibilities

• Generate and distribute invoices for parts, freight, tariffs, tooling, and other charges in accordance with company policies and customer agreements.
• Review sales orders, contracts, and purchase orders to ensure accuracy and completeness of invoicing information.
• Proactively communicate with customers via phone, email, and mail to follow up on outstanding invoices, maintaining positive relationships throughout the collections process.
• Address and resolve billing discrepancies and disputes promptly and professionally to maintain smooth financial transactions.
• Utilize negotiation skills to establish and negotiate payment plans with customers as necessary, aiming to secure timely payments while preserving customer satisfaction.
• Provide prompt and knowledgeable responses to customer inquiries, striving for efficient and effective resolution of invoicing discrepancies.
• Collaborate closely with sales and account management teams to address customer concerns, facilitate payment processes, and ensure a seamless customer experience.
• Collaborate with account managers and other departments to resolve invoicing discrepancies, address customer inquiries, and facilitate collections efforts in a timely manner.
• Maintain detailed records of invoicing and collection activities, including billing logs, payment receipts, and customer communications.
• Assist in the preparation of weekly and monthly reports on accounts receivable status, contributing to the overall financial reporting process.
• Assist in the development and implementation of invoicing process improvements to enhance efficiency and accuracy.
• Stay up-to-date on industry regulations and best practices related to invoicing, tariffs, and taxation.
• Flexibly assist with other accounting tasks and projects as assigned, demonstrating adaptability and a willingness to support the finance team as needed.

Requirements

• Strong attention to detail and accuracy in invoicing and billing processes.
• Excellent communication skills, both verbal and written, for effective customer interactions.
• Proven experience in collections management and customer service.
• Ability to negotiate payment plans and resolve billing discrepancies.
• Familiarity with invoicing software and financial reporting tools.
• Knowledge of industry regulations related to invoicing, tariffs, and taxation.

Nice-to-haves

• Experience in a finance or accounting role is preferred.
• Familiarity with customer relationship management (CRM) systems.
• Ability to work collaboratively in a team environment.

Benefits

• Equal employment opportunity without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.