Insight Material Handling - Costa Mesa, CA
posted 2 months ago
The A/R Specialist at Insight Material Handling plays a crucial role in managing accounts receivable processes, ensuring accurate billing and collections for lease contracts. This position involves preparing, analyzing, and reviewing lease contracts to facilitate billing through Leasewave, the company's leasing software. The A/R Specialist will be responsible for analyzing and processing various miscellaneous billings related to new lease contracts, including pro-rata and interim rent, freight re-bills, recycle fees, admin fees, chargebacks, and upfront sales tax rebills. It is essential to attach supporting documentation when applicable to ensure transparency and accuracy in billing. In addition to billing responsibilities, the A/R Specialist will work collaboratively with other departments to resolve end-of-term disputes, tax variances, cash posting corrections, and asset location changes. The role requires processing monthly billing by submitting system-generated rental invoices via email and through various vendor portals. The A/R Specialist will manage a designated portfolio to ensure that all customers are in good standing, drafting correspondence for collections when customers become past due and escalating non-responsive customers or delinquent balances internally. The position also involves participating in the month-end close process, ensuring that all billing, including renewals and rewrites, contract billing adjustments, changes, and amendments, are completed and posted to the appropriate accounting period. Maintaining customer maintenance records and utilizing LeaseWave to document all changes is a critical aspect of this role. The A/R Specialist will also be responsible for explaining and resolving routine to complex billing or collection-related issues and questions, handling inbound and outbound communications via phone and email in a timely and professional manner.