A/R Specialist

Rise Services - Mesa, AZ

Full-time - Entry Level

Mesa, AZ

Social Assistance

About the position

The AR Specialist at Acumen is a pivotal role responsible for managing the full cycle of accounts receivable, which includes billing, payments, and collections. This position requires a keen attention to detail and the ability to work efficiently under tight deadlines. The AR Specialist will prepare both electronic and hardcopy medical claims for various funding sources, ensuring that all submissions are accurate and timely. This role also involves maintaining and updating Excel spreadsheets to track funding sources, as well as importing billings and posting payments into the accounting software. The AR Specialist will need to determine the cause of denied invoices and take appropriate action to resolve these issues, while also staying informed about any changes to contracts that may affect billing processes. In addition to technical skills, the AR Specialist is expected to develop and maintain strong relationships with both internal and external customers. This includes providing feedback and suggestions for improving systems and efficiencies within the billing process. Confidentiality is paramount, and the AR Specialist must adhere to all accounting policies and procedures. The role may also involve additional job-related duties as directed by the supervisor, requiring the ability to research and problem-solve independently on a case-by-case basis. All employees at Acumen are expected to support the company's cybersecurity posture by familiarizing themselves with relevant policies and acting accordingly.

Responsibilities

• Ensure accurate and timely full cycle accounts receivable billing, payments, and collections.
• Prepare electronic and/or hardcopy medical claims for various funding sources.
• Maintain, create, and update Excel spreadsheets for funding sources.
• Import billings and post payments into accounting software within rigid timelines.
• Determine and initiate action to resolve denied invoices and all ancillary collection processes.
• Stay up to date and implement all contract changes and updates.
• Develop and maintain good relationships with internal and external customers.
• Provide feedback and suggestions for improved systems and efficiencies.
• Maintain customer confidentiality.
• Adhere to all accounting policies, procedures, and guidelines.
• Perform other job-related duties as directed by the supervisor.
• Research and problem solve independently on a case by case basis.

Requirements

• High school diploma or equivalent.
• Intermediate level of Excel (VLook ups, Pivot Tables, Basic Formulas).
• Demonstrates excellent organizational skills, time management, and task orientation.
• Knowledge of basic computer skills (Gmail, Microsoft Suite).
• Ability to work well independently with limited supervision.
• Effective communication skills, both oral and written.
• Ability to prioritize and handle multiple deadlines successfully.
• Ability to work in a fast-paced environment.
• Experience working with multiple applications simultaneously.
• Ability to logically and efficiently analyze issues.
• Attention to detail and critical thinking skills.
• High standard of integrity.
• Ability to work independently and as a team player.
• Basic math skills.

Nice-to-haves

• Billing and collections experience preferred.
• 10 key by touch.
• Microsoft Dynamics experience.
• Knowledge of HIPAA and Medicaid experience is a plus.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Generous paid time off
• Incentive bonuses for qualifying employees