abercrombie kids - Key Lead, Fashion Outlets of Chicago

Abercrombie & Fitch - Rosemont, IL

Part-time - Entry Level

Rosemont, IL

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Key Lead at Abercrombie & Fitch Co. is responsible for ensuring a high-quality in-store experience for customers. This role involves acting as the Floor Supervisor, providing guidance and coaching to Brand Representatives and Stock Associates, and ensuring effective store operations. The Key Lead is part of the store leadership team, focusing on driving store performance through customer experience and achieving daily sales goals.

Responsibilities

• Act as the Floor Supervisor to ensure quality customer service.
• Provide guidance and coaching to Brand Representatives and Stock Associates.
• Ensure effective store operations are running smoothly.
• Drive store performance through customer experience.
• Achieve daily sales goals.

Requirements

• High School Diploma or G.E.D. equivalent preferred.
• At least 1 year of retail experience preferred.
• No supervisory or managerial experience required.
• Strong customer focus and communication skills.
• Ability to interact well with others and adapt to various situations.

Nice-to-haves

• Knowledge of fashion trends.
• Outgoing personality and assertiveness.
• Ability to multi-task and handle stress effectively.
• Promoting diversity and inclusion in the workplace.

Benefits

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Training and Development