ABS Operations Specialist

$60,000 - $80,000/Yr

Apple Bank For Savings - Manhasset, NY

Full-time - Entry Level

Manhasset, NY

Credit Intermediation and Related Activities

About the position

The Operations Specialist at Apple Bank for Savings plays a crucial role in providing daily operational support to the ABS Associates, which is the bank's wealth management services group. This position is essential for ensuring that non-deposit investment products are reviewed for accuracy and compliance with various regulations, including FINRA, state insurance, and BSA/AML. The Operations Specialist will work closely with advisors and agents to ensure they have the necessary resources to complete their sales accurately and efficiently. This role is hybrid, allowing for a combination of in-office and remote work, and is based in Manhasset, NY. In this position, the Operations Specialist will be responsible for populating and maintaining the client database, recognizing and reporting errors and omissions on applications and suitability documents, and organizing and maintaining active client files. The Specialist will also record and report daily sales activity accurately, interact with both agents and clients to impart product knowledge, and provide general support. Acting as a liaison between insurance carriers, agents, and broker dealers is a key part of the role, as is creating reports using Excel and processing incoming and outgoing mail. Additionally, the Specialist will maintain an inventory of office supplies and attend offsite training workshops and other functions related to the operations of the agency on a periodic basis. Other responsibilities may be assigned as needed.

Responsibilities

• Populate and maintain client database
• Recognize and report errors and omissions on applications and suitability documents
• Organize and maintain active client files
• Record and report daily sales activity accurately
• Interact with both agents and clients to impart product knowledge and provide general support
• Act as a liaison between the insurance carriers, agents and broker dealers
• Create reports using Excel
• Process incoming and outgoing mail
• Maintain inventory of office supplies
• Attend offsite training workshops and other functions related to the operations of the agency, on a periodic basis
• Perform other responsibilities as needed.

Requirements

• High school diploma or GED required; Associate's degree or higher preferred or equivalent work experience
• NY Life and Health Insurance License or the ability to obtain within six (6) months of employment
• 1+ years of experience working in insurance, investment or retail banking
• Excellent administrative, organizational, and follow-up skills along with strong attention to detail
• Stellar customer service skills
• Must be able to work as part of a team
• Proficient in Microsoft Word and Excel
• Ability to learn new software/technology with ease.