Vertiv Holdingsposted 3 months ago
Full-time • Entry Level
Westerville, OH
Electrical Equipment, Appliance, and Component Manufacturing

About the position

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. The position is responsible for the technical start-up for large, high-profile orders as directed by the Site Manager and Senior Project Start Up Engineer. The PSE will rely on direction to perform a number of work-related tasks and is capable of working under direct supervision or independently based upon training and experience.

Responsibilities

  • Render on site and phone assistance to customers.
  • Perform work related tasks according to company guidelines for scheduled maintenance.
  • Implement Field Change Notices according to published guidelines.
  • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.
  • Operate in a safe manner in accordance with published safety guidelines.
  • Must wear appropriate PPE as per company guidelines and accordance with job duties.
  • Adhere to work hours policy guidelines.
  • Report all work related accidents or injuries within 24 hours to the appropriate personnel.
  • Provide accurate and timely reporting according to company guidelines.
  • Maintain individual inventory in accordance with company policy.
  • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment.
  • Strive to provide all customers a 'first time fix' for their equipment.
  • Maximize productivity by combining service opportunities.
  • Complete all work in an efficient and timely manner.
  • Maintain productive utilization rate according to company guidelines.
  • Perform inventory cycle counts according to company guidelines.

Requirements

  • Equivalent industry experience and/or Technical or Undergraduate Degree.
  • Strong Interpersonal Skills.
  • Professional demeanor and reliability.
  • Familiarity with electrical / electronic test equipment and fundamentals.
  • Ability to read and interpret electrical line diagrams and blueprints.
  • Basic site evaluation skills including environmental temperature and general operating conditions.
  • Elementary fix/repair techniques based on directed supervision.
  • Strong communication, customer service, troubleshooting, safety procedures, organizational, planning, and computer skills.
  • Mechanical aptitude.

Nice-to-haves

  • Experience in field service roles.
  • Knowledge of safety regulations and procedures.

Benefits

  • Company vehicle
  • Smartphone
  • Laptop
  • Personal protective equipment (PPE)
  • 401k
  • Profit Sharing
  • Generous PTO/Vacation Plan
  • Medical, Vision & Dental insurance
  • 24/7 Technical/Factory Support
  • Technical online libraries of product documentation, work instructions, and self-help troubleshooting guides
  • Strong work/life balance commitment
  • Employer-of-choice for Veterans with technical backgrounds
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