Academic ASAP Student Advisor (Multiple Vacancies)

About the position

The College of Staten Island (CSI) is a City University of New York (CUNY) senior college organized around two academic divisions and three schools, with over 10,000 students. CSI offers a broad range of academic programs in the liberal arts and sciences, and in several professional areas. The College awards associate's, bachelor's, master's and clinical doctoral degrees, and in collaboration with The CUNY Graduate Center, numerous Ph.D. degrees. CSI's internationally recognized faculty passionately engage in scholarly and artistic activities, and together with a strong professional staff, lead students through transformational learning experiences both inside and outside of the classroom. The College is situated on a 204-acre site with residential housing and is a hub of intellectual and artistic activity and a community partner and source of economic impact and job creation for the greater Staten Island area. The College's faculty, administration, and staff are committed to educational excellence as they instill in students an enduring love of learning and respect for pluralism and diversity. The College community recognizes its responsibility to strive for the common good, including an informed appreciation for the interdependence of all people, as well as providing students with the opportunities for successful future careers. Founded in 2007, City University of New York (CUNY) Accelerated Study in Associate Programs (ASAP) is a comprehensive associate degree completion program that currently serves 25,000 students annually at nine CUNY colleges, including The College of Staten Island. ASAP|ACE provides comprehensive and personalized supports and resources to students that remove barriers to full-time study, support academic momentum, and build a connected community. ASAP has proven to be one of CUNY's most successful initiatives, with students in the program graduating at a rate more than double that of similar students. ASAP has been rigorously evaluated and garnered national recognition, winning the 2020 Innovations in American Government Award from the Ash Center for Democratic Governance and Innovation at Harvard University's John F. Kennedy School of Government. Further information is available at www.cuny.edu/ASAP.

Responsibilities

• Manage a caseload of approximately 150 students from program entry through graduation ensuring academic, personal and professional growth and development.
• Support students, in collaboration with program leadership, faculty and staff, to promote the planning of intentional academic and career pathways.
• Provide proactive outreach to a cohort of students regarding college procedures and policies, including enrollment, academic advising, and academic standing.
• Coach and support students to make appropriate academic and career decisions and connect students to appropriate resources to remove barriers and promote academic persistence and success.
• Support prospective students by attending ASAP's Orientation, Institute, etc. and by providing advising support to incoming students at ASAP|ACE and CSI's advisement events.
• Use advising technologies such as CUNYfirst, Schedule Builder, Navigate DegreeWorks, Transfer Explorer, and other emerging technology/software to support and monitor students' academic progress to degree completion.
• Facilitate group advisement sessions and freshman seminar/orientation sessions to support students' transition to the program and college.
• Plan and facilitate in conjunction with ASAP|ACE Associate Directors, student engagement events and activities such as workshops, open houses, etc. to engage and build community amongst students.
• Availability to work evening and weekend hours to support program function.

Requirements

• Bachelor's degree (Master's preferred) in an appropriate discipline and four years related experience.

Nice-to-haves

• A Master's degree in Psychology, Counseling, Higher Education, Educational Psychology, Social Work or related field.
• At least two (2) years' experience providing academic advisement, guidance, support and services to students.
• Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds.
• At least one (1) year experience working with historically marginalized racial groups in the U.S in education, particularly Black, Indigenous, and Latinx groups.
• Demonstrated ability to maintain accurate and detailed student records.
• Demonstrated skill in understanding and respecting cultural differences.
• Computer skills, particularly Microsoft Office (Access and Excel); and aptitude to learn new systems as needed.
• Strong organization, collaboration, communication, and facilitation skills.
• Demonstrated knowledge of equitable and inclusive advisement practices to support students.

Benefits

• $52,267 - $68,004 salary range.
• CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
• Range of health plans, competitive retirement/pension benefits and savings plans.
• Tuition waivers for CUNY graduate study and generous paid time off.
• Opportunity to participate in a lively, diverse academic community.