Academic/College Success Advisor II - Career Services

Hawkeye Community College - Waterloo, IA

Full-time - Mid Level

Remote - Waterloo, IA

Educational Services

About the position

The Academic/College Success Advisor II - Career Services at Hawkeye Community College is a full-time position focused on supporting students in their educational and career journeys. This role involves providing career advising, assisting students with academic planning, and fostering relationships with employers to enhance job opportunities for students. The advisor will work collaboratively with other advisors and community partners to organize career fairs, workshops, and outreach events, ultimately aiming to improve student success and employability.

Responsibilities

• Promotes and markets career services to multiple stakeholders including students, alumni, staff, faculty, employers, and the community.
• Coaches students on career readiness to include job search strategies, resume/cover letter writing, interview tips, networking, salary negotiation, etc.
• Organizes and facilitates general and industry-specific career fairs throughout the year.
• Administers employment surveys and collects graduate data to highlight employment rates and post-college satisfaction.
• Evaluates and interprets student potential through aptitude and/or vocational assessments measuring interest, abilities, and work values.
• Conducts practice 'mock' interviews.
• Stays up-to-date on employment trends and job outlook, resume trends, interview etiquette.
• Partners with employers to provide job opportunities for students.
• Communicates job opportunities to students and maintains an online job board.
• Develops and maintains positive relationships with community partners such as student affairs colleagues, employers, and alumni.
• Assists students in forming realistic, reasonable, and achievable vocational/educational goals and plans and identifying barriers to employment.
• Organizes and prepares student files for registration.
• Coordinates and organizes outreach events including but not limited to Career Fairs, Workshops, Experience Hawkeye, and Advising sessions in SDV-108 for the entire advising division with the Associate Dean.
• Assists in the training of new advisors within the given team.
• Supervises interns, AmeriCorps, and student workers.
• Prepares degree audits for students, verifies graduate status, and advises appropriately.
• Utilizes Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student's program completion.
• Integrates intervention practices and support services for students whose lack of performance and or attendance may cause barriers to successful completion of coursework.
• Creates and implements preventative measures to include but are not limited to early and ongoing review of academic status of students for appropriate academic intervention referrals, financial and personal advising, and other services.
• Presents and coordinates workshops for students, faculty, and staff.
• Addresses and mediates student conflicts.
• Uses student development and case management models to aid in the personal growth and development of students.
• Resolves issues using defined policies and practices and professional knowledge as reference.
• Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT, and SAT used for advising and course placement.
• Advises students on appropriate course placement consistent with student goals.
• Advises students regarding assessment results and developmental course placement.
• Manages student progress through individual appointments and in group settings.
• Manages student progress, when necessary, through probation meetings for academic standing improvements.
• Utilizes student records and information through Colleague and Self-Service software, and helps students register.
• Maintains accurate records of student interactions in CRM Advise.
• Works alerts in CRM Advise to promote student success.
• Conveys and interprets college requirements, policies and procedures, and provides appropriate referrals to college and community resources.
• Organizes, develops, and revises, as needed, written tools.
• Develops and revises, as needed, oral presentations (group scheduling, workshops).
• Teaches section of The College Experience or Career Exploration each semester.
• Participates in appropriate college committees.
• Performs other duties as assigned.

Requirements

• Master's degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
• Three (3) years of related experience.
• Knowledge of career/student development theories, trends, and career counseling.
• Knowledge of issues facing a broad customer base including youth, economically disadvantaged, and unemployed, dislocated workers, and/or under-employed persons.
• Demonstrated ability to administer and interpret reliable and valid career assessment instruments (i.e., MBTI, SDS).
• Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
• Ability to demonstrate strong interpersonal communication.
• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
• Demonstrated ability to execute organization and department policies and procedures.
• Demonstrated ability to handle confidential/sensitive information with discretion.
• Demonstrated ability to perform public speaking engagements such as presenting to various audiences.
• Demonstrated ability to work independently with limited supervision.
• Demonstrated ability to plan, organize, and complete advising goals and objectives.
• Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
• Demonstrated ability to perform critical thinking and troubleshooting tasks.

Nice-to-haves

• Experience in teaching or advising in higher education.
• Five (5) years or more of related experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability insurance
• Section 125 plan for medical and dependent care expenses
• Holiday leave
• Personal leave
• Sick leave
• Vacation leave
• Tuition reimbursement
• Tuition remission
• Choice of retirement programs (IPERS or TIAA)