Academic Operations Coordinator, Extension Division

$60,000 - $65,000/Yr

The Juilliard School - New York, NY

Full-time - Entry Level

New York, NY

Educational Services

About the position

The Academic Operations Coordinator at The Juilliard School is responsible for managing the logistical and operational aspects of the Juilliard Extension's academic programs. This role ensures effective coordination among faculty, students, and staff, focusing on course scheduling, classroom management, and technology oversight. The coordinator plays a vital role in supporting over 1,300 students annually, contributing to a dynamic and inclusive learning environment while demonstrating a commitment to diversity and inclusion.

Responsibilities

• Manage and coordinate all course schedules by working closely with faculty to ensure accuracy of dates, times, and locations.
• Handle classroom schedules, room reservations, and space assignments to optimize resource use.
• Maintain the academic catalog and student registration portal, ensuring course information is accurate each semester.
• Collaborate with IT and facilities to manage classroom technology, provide initial faculty training, and ensure rooms are fully operational.
• Coordinate with public safety to ensure appropriate building access for students.
• Oversee onboarding for faculty, guest artists, and student workers, ensuring accurate payroll processing in collaboration with HR.
• Maintain course resources on the online learning platform and provide training and support for faculty using the system.
• Perform other duties as assigned to support academic operations.

Requirements

• Bachelor's Degree required
• Experience with the performing arts preferred
• Strong organizational skills with experience using Microsoft Excel and Word
• Ability to learn new computer programs and systems
• Ability to work in person at The Juilliard School (hybrid schedule)

Nice-to-haves

• A background in academic operations, event planning, or a related field with experience in managing high-volume scheduling and operational tasks are preferred.
• Experience in higher education or the performing arts is preferred.
• Proficiency in Microsoft Excel, Word, and data management systems is essential.
• Experience in classroom technology and online course management systems is highly advantageous.
• Familiarity with payroll administration and space management will be beneficial.

Benefits

• Medical, dental, vision and life insurance
• 403(b) retirement annuity plan with a generous employer contribution
• Optional, supplemental tax-deferred 403(b) retirement annuity plan
• Substantial paid time off, including vacation, personal leave, sick leave, and 29 paid School holidays
• Long-term disability coverage and salary continuation
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
• Commuter benefits (pre-tax income for parking or mass transit expenses)
• Free financial-planning services
• Employee Assistance Programs
• Headspace - access to guided meditations and resources
• Tuition-free Extension classes
• Tickets to Juilliard performances available free of charge
• 15% discount for staff at the Juilliard Store