Academic Success Coach

$17 - $18/Yr

Oklahoma State University - Oklahoma City, OK

Full-time

Oklahoma City, OK

Educational Services

About the position

The Academic Success Coach works with faculty and staff to facilitate and support the curricular and co-curricular development and retention of OSU-Oklahoma City students. The Academic Success Coach provides academic support services via individual and small group meetings, workshops, and classroom presentations with the goal of helping students develop and implement strategies to succeed academically.

Responsibilities

• Provide high quality academic support services to students, including education regarding time management and organizational skills, study skills, and assistance with task analysis.
• Assist students with establishing schedules for completion of academic work and balancing academic responsibilities/requirements with non-academic life. Meet with students to establish these schedules, with periodic follow-up to ensure utilization and progress toward goals.
• Assist in the establishment and maintenance of effective systems for monitoring and assessing student support and retention practices and outcomes.
• Provide assistance via meetings, emails, and phone calls to students identified as at risk via the early alert system.
• Schedule periodic classroom visits to promote the Student Success & Opportunity Center (SSOC) and its services.
• Work with the Director of Student Retention and Success and other subject experts to develop, maintain, and deliver student success workshops to be delivered in the SSOC or individual classrooms as requested.
• Consult with faculty across campus on best practices in student success and retention in their fields.
• Assist with and provide academic support to specific assigned cohorts or programs (for example, Federation for Advanced Manufacturing Education-FAME, international students, students on academic probation, etc.).
• Assist students with general questions, computer help, or in connecting with a tutor.
• Answer phone calls and check phone messages regularly.
• Organize and maintain various files, including confidential files.
• Complete all mandatory training and participate in a minimum of two professional development opportunities each year.
• Perform other duties as assigned.

Requirements

• Minimum of two years work experience providing customer service, problem solving, and effective communication with diverse constituents.
• Minimum of two years teaching, training, or success coaching experience.
• Bachelor's degree or higher.

Nice-to-haves

• Bachelor's degree in education, social work, or human services, or a bachelor's degree with relevant experience assisting high school students, college students, or adult learners.
• Experience providing instruction, success coaching, or counseling to adult learners.