Academic Support Center Manager

University of Mary Washington - Fredericksburg, VA

Full-time - Mid Level

Fredericksburg, VA

About the position

The Academic Support Center Manager is responsible for overseeing the operations of the Speaking and Writing Center at the University of Mary Washington. This role includes managing staff, coordinating schedules, and facilitating communication with the campus community. The manager will also assist in strategic planning and handle purchasing responsibilities for the center.

Responsibilities

• Manage the Speaking and Writing Center, including hiring, supervision, and evaluation of student desk aide staff.
• Build center schedules and coordinate external communication with the campus community.
• Assist the center director with strategic planning.
• Handle purchasing for the Speaking and Writing Center and support purchasing within the division.

Requirements

• Experience working in a fast-paced academic support office.
• Proficiency in Microsoft Office suite including Word, Excel, and PowerPoint.
• Experience hiring, training, and evaluating student and/or part-time staff.
• Experience working with students, faculty, staff, and other constituents of a university.
• Experience updating a website and managing social media platforms.
• Previous supervisory experience.

Nice-to-haves

• Knowledge of State and University policies.
• Knowledge of institutional academic regulations and policies.
• Experience using Banner, EAB Navigate, WC Online, or other database software.
• Experience providing group academic skills workshops.
• Experience managing a complex budget.
• Purchasing credentials and experience.
• Experience using MyTime software to track, approve, and manage employee timecards.
• Experience developing and facilitating social media outreach campaigns.

Benefits

• Equal opportunity employer committed to diversity and inclusion.