Access Associate - Rochester ENT (Per Diem)

$35,880 - $39,312/Yr

Rochester Regional Health - Rochester, NY

Full-time - Entry Level

Rochester, NY

Hospitals

About the position

As an Access Associate at Rochester Regional Health, you will play a crucial role in providing administrative support within a healthcare setting. This position involves greeting patients, managing check-in and check-out procedures, and processing payments, making you the first point of contact for patients and their families. Your warm and inviting disposition will be essential in creating a positive experience for those seeking care.

Responsibilities

• Manage incoming calls while providing necessary information to patients.
• Greet patients and provide direction as needed.
• Schedule patient appointments efficiently.
• Complete the registration process for patients as defined by departmental policy.
• Verify insurance eligibility and coverage, obtaining necessary precertification or authorization when applicable.
• Collect and process payments when applicable.

Requirements

• 2 year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Benefits

• Health & Wellness Benefits starting Your First Day
• Medical, Dental & Vision Programs tailored to Your Needs
• Tuition Assistance & Reimbursement Program
• Advancement Opportunities
• Retirement Savings Program
• Employee Assistance Program including free Mental Health
• Same Day Pay through Daily Pay