About the position
The position involves interviewing patients and/or family members who require inpatient or outpatient services at the Medical Center. This occurs during various stages such as pre-admission, admission, while in-house, or at discharge. Interviews may take place in different locations including the bedside in the Emergency Department (ED), Main Admitting, or various outpatient locations. The role requires accurate entry of all demographic and insurance information into the hospital registration system, performing verification functions to ensure positive patient identification, complying with HIPAA privacy regulations, and ensuring accurate upfront cash collection and appropriate insurance reimbursement.
Responsibilities
- Interview patients and/or family members for inpatient or outpatient services.
- Accurately enter demographic and insurance information into the hospital registration system.
- Perform verification functions to assure positive patient identification.
- Comply with HIPAA privacy regulations.
- Ensure accurate upfront cash collection and appropriate insurance reimbursement.
Requirements
- Admitting and Meditech experience preferred.
- One year experience in a hospital environment preferred.
- Proven typing ability (40 wpm) and computer skills (i.e. Meditech).
- Manual dexterity necessary for typing/computer purposes.
- Demonstrated strong verbal and written communication skills.
- Ability to speak the English language in a clearly understandable manner.
Nice-to-haves
- Ability to speak/understand Spanish preferred.
- Medical terminology preferred.
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