Access Your Future Service Intern

RDO Equipment - Marshall, MN

Full-time - Entry Level

Marshall, MN

Merchant Wholesalers, Durable Goods

About the position

Access Your Future is a sponsorship program designed for students who are interested in pursuing a career as a Service Technician in the equipment industry. This program not only provides a clear career path but also offers educational support and financial incentives to assist students as they attend college and embark on their professional journey. Participants in the Access Your Future Service Program will benefit from a paid internship at a sponsoring store while they are enrolled in college, which can take place during the summer, school breaks, or after class, depending on the sponsoring store's availability. Additionally, the program includes company-paid tools tailored to the educational requirements of the students, ensuring they have the necessary equipment to succeed in their training. Upon graduation, participants will receive a sign-on bonus as they transition to full-time employment with RDO Equipment Co. Furthermore, the program offers four years of post-graduation financial incentives to support the new Service Technicians as they begin their careers with the company. To qualify for the Access Your Future Service Program, students must enroll in or be attending an approved Heavy Equipment Service, Diesel Technology, or other technical service programs recognized by RDO Equipment Co. They are also required to maintain a GPA of 3.0 or higher and uphold an acceptable attendance record throughout their studies. To receive the financial incentives and sign-on bonus upon full-time employment, students must provide RDO Equipment Co. with copies of their transcripts and diploma, and they must adhere to the academic policies and regulations set by their educational institution. Finally, graduates are expected to accept full-time employment with RDO Equipment Co. following their graduation, with specific job locations determined based on availability. The specific duties of the Service Technician include partnering with a mentor to diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor. Technicians are responsible for documenting machine information and repairs completed on work orders, including the parts and fluids used. Maintaining a clean work area and caring for all shop tools, machines, and equipment is essential. Technicians must follow all safety rules and regulations while performing their work assignments and adhere to the policies and procedures outlined in company manuals and the employee handbook. They are expected to conduct themselves professionally in the presence of customers and the community, representing RDO Equipment Co. positively. Additionally, technicians are encouraged to proactively seek and participate in company-sponsored training to enhance their knowledge and skills. Participation in company communication efforts, such as open book meetings and department meetings, is also required. Maintaining a positive and professional working relationship with peers, management, and support resources is crucial, as is a commitment to teamwork and exemplary customer service. Finally, technicians may be assigned other duties by management as needed, which should be performed in a professional and efficient manner.

Responsibilities

• Partner with mentor to diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work orders, including parts and fluids used.
• Maintain a clean work area and care for all shop tools, machines, and equipment.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and the employee handbook.
• Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Requirements

• Must enroll or be attending an approved Heavy Equipment Service, Diesel Technology or other technical service program approved by RDO Equipment Co.
• Maintain a GPA of 3.0 (on a 4.0 scale) while in program.
• Maintain acceptable attendance record while in program.
• Provide a copy of transcripts and diploma to RDO Equipment Co. in order to receive the financial incentive and sign on bonus upon full time employment.
• Adhere to academic policies, rules and regulations set forth by the higher learning center the student is attending.
• Accept full time employment within RDO Equipment Co. following graduation.
• Mechanical skills.
• Trade specific tooling, including hand and pneumatic tools.
• Strong computer skills.
• Excellent customer service skills.
• Ability to perform maintenance functions on equipment.
• Excellent communication and written skills.
• Strong organizational skills.
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Benefits

• Paid internship employment at a sponsoring store while attending college.
• Company paid tools based on educational requirements.
• Graduation sign on bonus upon completion of education and transition to full time work at RDO Equipment Co.
• 4 years of post-graduation financial incentives as you start your Service Technician career with RDO Equipment Co.