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City of Virginia Beach, VA - Virginia Beach, VA
posted 19 days ago
About the position
Virginia Beach is a diverse, vibrant, appealing community with a dynamic year-round tourism economy that serves the needs of local residents and visitors alike. The Virginia Beach Convention & Visitor's Bureau develops and promotes Virginia Beach as a first-class, year-round destination that contributes to the quality of life and a diverse local economy. The Virginia Beach Convention Center exists to facilitate successful experiences by offering a full range of high-quality services and amenities for conventions, professional trade shows, consumer shows and community events. We are seeking a team-player who will work with our Account Clerk Supervisor to oversee and train part-time staff in procedures and operations and assists in completion of performance appraisals of part-time staff. This position requires an individual with the flexibility to work an irregular schedule as events are booked at the convention center and may include some days, nights, weekends and/or holidays.
Responsibilities
- Oversee and train part-time staff in procedures and operations and assists in completion of performance appraisals of part-time staff
- Operate and maintain computerized ticketing and retail systems
- Accumulate and audit event data used in preparation of event settlement and invoicing
- Prepare and audit complex financial and statistical reports, file and record to ensure an accurate track of information
- Reconcile and prepare bank deposits for daily revenues received in strict accordance of established accounting procedures
- Provide information to other City departments, clients and the general public to ensure that matters pertaining to accounting records are properly relayed
- Resolve customer complaints with tact
- Maintain a high level of customer service to internal and external customers
- Managing and troubleshooting the computer ticketing system
- Perform a variety of other box office, retail center, exhibitor services and other accounting functions as assigned.
