Account Coordinator - Landscaping

$37,440 - $41,600/Yr

Kellermeyer Bergensons Services - Dallas, TX

Full-time - Mid Level

Dallas, TX

10,001+ employees

Administrative and Support Services

About the position

The Account Coordinator at KBS is responsible for overseeing client accounts, ensuring compliance with operational procedures, and managing customer issues to meet client expectations. This role supports the management of active accounts and vendor partners, providing leadership to ensure service completion and client satisfaction. The position requires proficiency in Microsoft Office, particularly Excel, and involves working with various customer portals and proprietary technology.

Responsibilities

• Oversees a portion of a client account or various client accounts.
• Follows all functional policies and ensures compliance with standard operating procedures.
• Meets expectations for all work/tasks and ensures progress toward goals/objectives.
• Supports and executes the calendar of events for landscape and snow services.
• Manages customer issues during day-to-day operations.
• Balances vendor sourcing to unify and increase profitability.
• Works in various customer portals and KBS proprietary technology.
• Identifies procedural issues and shares best practices with leadership.
• Carries out essential job functions without posing health and safety risks.
• Performs other related duties as required and assigned.

Requirements

• 3+ years of experience in an account coordinator role, ideally in exterior services or a service-related field with high customer/client contact.
• Proficient with Microsoft Office programs, especially advanced Excel skills.
• Experience with WinTeam and Corrigo is a plus.

Benefits

• Medical insurance
• Prescription drugs coverage
• Dental insurance
• Vision insurance
• Life insurance
• Supplemental health insurance (e.g., accident)
• 401k plan with a match
• Pet insurance
• Perkspot discount program for travel, gyms, cell phones, restaurants, auto, apparel, and electronics