Account Coordinator - Landscaping

$37,440 - $41,600/Yr

Kellermeyer Bergensons Services - Gahanna, OH

Full-time - Mid Level

Gahanna, OH

Administrative and Support Services

About the position

The Account Coordinator at KBS is responsible for overseeing client accounts, ensuring compliance with operational procedures, and managing customer issues during daily operations. This role supports the management of active accounts and vendor partners, aiming to meet or exceed client expectations while leveraging relationships for mutual benefit. The position requires strong organizational skills and proficiency in Microsoft Office, particularly Excel, to effectively manage tasks and communicate with clients.

Responsibilities

• Oversees a portion of a client account or various client accounts.
• Follows all functional policies and ensures compliance with standard operating procedures.
• Meets expectations for all work/tasks and ensures progress toward goals/objectives.
• Supports and executes the calendar of events from preseason preparations through postseason shutdown for landscape and snow.
• Manages customer issues as they arise during day-to-day operations.
• Supports and balances vendor sourcing to unify and increase profitability.
• Works in various customer portals, 3rd party systems, and KBS proprietary technology.
• Helps identify procedural issues and trends and shares examples of best practices with leadership.
• Carries out essential functions of the job without posing a risk to health and safety.
• Performs other related duties as required and assigned.

Requirements

• 3+ years of experience in an account coordinator role, ideally in exterior services or a service-related field with high customer/client contact.
• Proficient with Microsoft Office programs, especially advanced Excel skills.
• Experience with WinTeam and Corrigo is a plus.

Benefits

• Medical insurance
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Life insurance
• Supplemental health insurance (e.g., accident)
• 401k plan with a match
• Pet insurance
• Perkspot discount program (discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics)