Account Coordinator, New England

$50,000 - $60,000/Yr

Csi Dmc - Newport, RI

Full-time - Entry Level

Hybrid - Newport, RI

Personal and Laundry Services

About the position

The Account Coordinator position at CSI-DMC is designed for a highly motivated individual who will support the sales team by developing creative proposals and managing client requests. This role involves coordinating small to medium-sized programs and performing various administrative tasks to ensure smooth operations. The position is hybrid, requiring in-office presence at least two days a week, and is based in Rhode Island or South Shore of Massachusetts.

Responsibilities

• Coordinates the sales efforts in the development of creative, compelling proposals.
• Researches and organizes information pertaining to new venues and activities in the region.
• Develops site itineraries and ensures flow for the Sales team.
• Plans and operates internal programs for hotel partners in tandem with BD efforts.
• Manages client and hotel gift inventories and other vendors as needed.
• Coordinates quarterly sales blitz and happy hours for hotel teams and clients.
• Remains current on industry trends, local openings, new ideas and happenings.
• Participates in internal training opportunities.
• Creates accurate, up-to-date documentation using an established business file and database.
• Operates programs assigned by DOEM.
• Assists with program operations locally as needed.
• Assists the Sales team in proposal writing, vendor reach-outs and pricing.
• Follows the guideline and dress code imposed by CSI and in-house hotels.
• Prepares, codes and submits vendor invoices for payment.
• Prepares client contacts and invoices.
• Receives, researches and responds to client questions.
• Schedules and attends client meetings.
• Schedules and attends internal meetings via Outlook and Teams.
• Files program documents electronically.
• Performs other administrative tasks as assigned by the Executive team.

Requirements

• Minimum 1-2 years of sales and coordination experience preferred.
• Proposal writing or event management experience required, preferably on the supplier side.
• DMC experience is highly regarded.
• Must be organized with strong attention to detail.
• Well-developed grammar and literacy skills.
• Ability to listen closely and articulate confidently in meetings with decision makers.
• Organized work ethic with a proactive approach to completing tasks and maintaining accurate records.
• Demonstrated ability to multi-task and prioritize competing work needs.
• Visually creative with an aptitude for CSI proposal products (PowerPoint, Canva).
• Able to work autonomously yet collaborate as part of a team on workflows.
• Ability to maintain a schedule appropriate to the needs of the workplace, including nights and weekends as needed.

Benefits

• Base salary compensation
• Bonus/Incentive based on performance
• Company provided Computer and Cell Phone
• Health, Dental and Vision Plan paid by employee with a contribution from Employer
• Employer paid Life Insurance, AD&D, STI and LTI
• Paid Holidays
• Paid Personal Days
• Paid Volunteer time