Account Director Sr - Cloud Solutions 1

Lumen Technologies

Full-time - Mid Level

Telecommunications

About the position

The Account Director for Sr Cloud Solutions at Lumen is responsible for developing new sales opportunities and providing product solutions to ensure customer satisfaction. This role involves maintaining positive relationships with customers to maximize sales, introducing company products and services, and managing sales forecasts and quotas. The ideal candidate will drive digital transformation initiatives on Lumen's Edge platform, focusing on Edge Compute, Storage, and Streaming & Media opportunities within manufacturing accounts.

Responsibilities

• Hunt Edge compute/storage, Streaming/Media opportunities based on selected industrial use cases at targeted Lumen customers and new accounts
• Engage customer's business and operational management, as well as existing ecosystem of vendors and integrators, to position the benefits of Lumen's Edge infrastructure
• Cosell solutions with selected partners to win Edge/Streaming/Media business
• Actively communicate with Edge Product group to specify priorities and request support on deals
• Drive the sales process with rigor and discipline using Salesforce as the primary tool
• Develop sales in the designated target market(s) by identifying new sales opportunities through cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments
• Develop and manage relationships with acquired and/or existing customers to attain additional business and retain existing revenue
• Learn and develop further knowledge of new technologies and selling points, including enhancing expertise in the company's entire product suite
• Provide comprehensive account plans and strategies to win new business from new and/or existing accounts
• Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements

Requirements

• 5+ years of industry-specific sales Cloud Solutions, Streaming and Media experience
• Attention to detail and good organizational capabilities; understanding of the telecom industry's competitive landscape
• Ability to prioritize with good time management skills; Self-motivated, proactive, results-oriented professional with an ability to work with minimum direction
• Experience with Salesforce preferred
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in closing sales
• Proficient in MS Office products: Outlook, Word, Excel, and PowerPoint
• Understanding of basic Edge/Cloud architecture, SaaS and Streaming and Media delivery Technologies
• Ability to converse with business and operations managers about MES, IoT, Analytics, and Augmented Reality and the application of Lumen solutions to shop floor problems
• Proficient selling with traditional Microsoft products and social media technologies in person, over the web, and via phone
• Communication skills to work with existing account managers, break into new accounts, educate customer and partner stakeholders, and build relationships with sponsors