Account Director/Vice President, Meeting and Event Strategy

Altarum Institute - Ann Arbor, MI

Full-time - Senior

Ann Arbor, MI

Professional, Scientific, and Technical Services

About the position

The Account Director/Vice President for Meeting and Event Strategy at Altarum Institute is a leadership role focused on managing and strategizing a wide range of virtual and in-person events. This position involves overseeing the events team, ensuring high-quality project execution, and driving business development activities to grow the events side of the business. The role requires a strong client-facing presence and the ability to manage complex projects while fostering team development and implementing process improvements.

Responsibilities

• Manage complex projects from the conceptual phase to execution and completion ensuring quality work product.
• Create momentum within the team to deliver high quality work and identify opportunities to drive growth.
• Think one step ahead beyond the short term, identifying potential opportunities and next steps needed, flagging risks, and coming up with solutions for how the team can fulfill or overcome them.
• Take responsibility for larger projects and feel accountable for both the work and the process.
• Lead a team of people on these projects, working in partnership with the PM team to ensure that the team delivers as required.
• Support the Jr account team members to help them learn and grow, giving them an opportunity to step up and lead elements of the projects with you.
• Prioritize and delegate tasks.
• Model and encourage company values.
• Influence decisions and drive change.
• Design and implement process improvement efforts in strategic and innovative ways.
• Participate in and impact strategy development.
• Influence actions and facilitate change.
• Have knowledge of external best practices and apply them internally.
• Help drive organic growth, and significantly contribute to new business.

Requirements

• Experience managing complex project teams.
• Proven track record of developing and maintaining strong client relationships.
• Ability to manage talent and team development.
• Experience managing multiple vendors and events simultaneously.
• Experience with online event registration and hosting tools and platforms.
• Proven ability to create budgets for large-scale government events, considering relevant legal limitations and other direct costs.

Nice-to-haves

• Certified Government Meeting Planner (CGMP) certification from the Society for Government Meeting Professionals.
• Warehousing management experience.
• Experience with National Institutes of Health clients; other Department of Health and Human Services or federal clients is acceptable.

Benefits

• Remote work flexibility
• Professional development opportunities
• Health insurance coverage
• 401k retirement plan