Account Executive, East (Southeast)

$75,000 - $85,000/Yr

Posterity Health - Jacksonville, FL

Full-time - Senior

Jacksonville, FL

About the position

The Account Executive for the East (Southeast) region at Posterity Health is responsible for managing a portfolio of fertility clinics, focusing on building strong client relationships, increasing referrals and revenue, and ensuring overall client satisfaction. This role requires a proactive approach to client success, with a strong emphasis on communication, project management, and analytical skills to navigate the complexities of the healthcare market, particularly in male reproductive health and fertility.

Responsibilities

• Lead and coordinate the implementation of Fertility Centers and Community Providers internally and externally.
• Build and maintain operational infrastructure in new markets, including onboarding and implementing Ambulatory Surgical Centers.
• Build and maintain strong relationships with key stakeholders at each fertility clinic in the portfolio.
• Develop and implement strategic account plans to increase referrals and revenue across the portfolio.
• Conduct regular on-site visits to each clinic in the portfolio to ensure client satisfaction and identify opportunities for growth.
• Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner.
• Provide training and support to clinic staff to improve their knowledge of our products and services.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Track and report on key performance metrics, including revenue growth, client satisfaction, and referral rates.
• Communicate regularly with senior leadership to provide updates on portfolio performance and make recommendations for improvement.

Requirements

• Bachelor's degree in business, marketing, or related field
• 5+ years of experience in Client Success or Account Management
• Healthcare experience is required
• Experience in the fertility market strongly preferred
• Strong communication and interpersonal skills
• Proven track record of driving customer service and satisfaction
• Strong analytical skills
• Project management experience
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Willingness to travel up to 50% of the time

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off