Account Executive-Freight Forward

$45,000 - $50,000/Yr

Open Systems Incorporated - Hillside, NJ

Full-time - Entry Level

Hybrid - Hillside, NJ

Professional, Scientific, and Technical Services

About the position

The Account Executive position at FREIGHTERS is a full-time hybrid role focused on managing client accounts within the freight forwarding industry. The role involves coordinating shipments, providing logistic solutions, and ensuring high levels of customer satisfaction. Located in Hillside, NJ, this position offers some flexibility for remote work, catering to the needs of clients in import and export shipping, customs clearance, trucking, and warehousing.

Responsibilities

• Manage client accounts and maintain strong customer relationships.
• Coordinate shipments and logistics solutions for clients.
• Ensure customer satisfaction through effective communication and service delivery.
• Utilize CRM software to track and manage client interactions and shipments.
• Collaborate with internal teams to streamline shipping processes.

Requirements

• Bachelor's degree in business administration, Supply Chain Management, or a related field.
• Experience in account management, customer relationship management, and sales.
• Knowledge of import and export shipping processes.
• Experience in freight forwarding, logistics, or a related industry.
• Excellent communication and negotiation skills.
• Ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite.

Nice-to-haves

• Experience with CRM software is a plus.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Bonus opportunities
• Performance bonus