Account Executive, Group Sales

Foley Entertainment Group - Henderson, NV

Full-time - Mid Level

Henderson, NV

About the position

The Account Executive, Group Sales at Foley Entertainment Group is responsible for developing and expanding a base of group and corporate business accounts. This role emphasizes group ticketing through various market segments and involves selling premium seating, full season, and partial season memberships. The position requires a proactive approach to networking, relationship building, and providing exceptional customer service to drive sales and enhance the fan experience.

Responsibilities

• Meet and exceed individual and team revenue goals
• Establish foundation for pure group and event suite relationships to maximize sales revenue by building and identifying prospects, setting both virtual and face-to-face appointments, conducting arena tours, and closing sales
• Organize and implement new group theme night offers, corporate group offers, etc
• Build strong relationships with group account base through proactive communication including seat visits, phone calls, emails and other touchpoints
• Make a minimum of fifty outbound calls per day
• Effectively communicate all team happenings, events, and available inventory
• Be proactive, respond to and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
• Ensure ticket member information and data are accurate and complete for assigned accounts
• Assist in developing and delivering customized benefits, programs and events to drive loyalty within group and premium seating accounts
• Ability to stand, set up and break down sales tables, work nights, weekends and holidays as needed, in addition to traditional business hours
• Fill and execute gameday Fan Experiences
• Collaborate with Marketing to design and develop theme nights to drive group sales
• Other projects as assigned

Requirements

• Excellent Communication Skills - interpersonal, verbal, written, sales
• Problem Solver, Creative, Detail Orientated, Team Player
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
• Working knowledge of a ticketing system
• Previous experience with a CRM system (SalesForce, Microsoft CRM, Kore etc)
• Bachelor's degree in business/sales/marketing/sports management or similar concentration required
• Minimum of 2-3 years ticket sales/service experience, preferably in sports/entertainment required