Account Executive I

Shentel - Winchester, VA

Full-time - Entry Level

Winchester, VA

Broadcasting and Content Providers

About the position

The Account Executive position at Shenandoah Telecommunications Company (Shentel) is designed for individuals with an entrepreneurial spirit who are motivated to drive their own success. This role focuses on building the market position of Glo Fiber and Shentel by working closely with local small to medium-sized business owners. The primary responsibility of the Account Executive is to identify and sell Glo and Shentel business solutions within the company's service areas. Shentel is a rapidly growing company that offers a range of products and services utilizing its advanced fiber optic network, which spans over 8,300 route miles and includes 220 macro cellular towers. In this position, you will be expected to provide an excellent customer experience by engaging with business owners in the community. As a subject matter expert in Shentel's diverse product lines, you will guide customers through a consultative sales process to help them find their total service solution. The company prides itself on its culture of constant improvement, communication, and teamwork, and values the contributions of its employees by offering a competitive employee care package. The role requires a proactive approach to sales, with an emphasis on meeting and exceeding sales goals. You will need to demonstrate agility in managing customer interactions while balancing other daily tasks. The position also demands flexibility in working with diverse groups and settings in the field, as well as effective time management and resourcefulness in problem-solving. Documentation of daily progress is also a key responsibility, ensuring that all interactions and outcomes are recorded accurately.

Responsibilities

• Identify and sell Glo and Shentel business solutions to local small to medium-sized business owners.
• Provide an excellent customer experience by connecting with business owners in the community.
• Guide customers through the consultative sales process to find their total service solution.
• Meet and exceed sales goals consistently.
• Document daily progress and customer interactions accurately.
• Research independently or collaborate with others to resolve customer issues.

Requirements

• College degree or equivalent experience.
• Minimum of 2 years of experience in business-to-business sales within the telecommunications industry.
• Proven track record as a successful sales and customer service professional.
• Valid Driver's License and a clean driving record.

Nice-to-haves

• Passion for creating customer experiences that drive repeat business.
• Ability to work seamlessly with diverse groups and settings in the field.
• Strong organizational skills to document daily progress effectively.

Benefits

• Competitive commission structure with guaranteed base salary.
• World-class 401(k) with up to 8% company contribution.
• Medical, dental, vision, and life insurance with competitive company subsidies.
• Up to 3 weeks of PTO and up to 9 paid holidays.
• Paid training to build skills and confidence.
• A balanced schedule that allows for a fulfilling life outside of work.