Account Executive/Inside Sales

$55,000 - $62,000/Yr

Greene Rubber Company - Woburn, MA

Full-time - Entry Level

Woburn, MA

Plastics and Rubber Products Manufacturing

About the position

The Account Executive/Inside Sales position at Greene Rubber Company involves supporting the sales and customer service team by managing customer accounts, processing orders, and providing timely updates to clients. The role requires strong communication and organizational skills to effectively assist local medical, electronic, and defense corporations with their needs, including pricing and formal requests for quotes.

Responsibilities

• Maintain customer accounts.
• Accurately review and process purchase orders received by phone/fax or email.
• Process open order reports and expedite orders as needed.
• Prepare repeat quotes.
• Pull RFQ packages and enter online quotes through customer portals.
• Email completed quotes to customers and sales team.
• Learn product and material offerings.
• Resolve customer concerns.

Requirements

• 3 years of administrative experience.
• Bachelor's degree preferred.
• Relevant work experience in customer service and sales.
• Strong verbal and written communication skills.
• Strong computer skills, familiarity with Epicor system.
• Excellent organizational and time management skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proactive and resourceful problem solving skills.
• Professional and confident phone skills.
• Detail-oriented with strong analytical skills.
• Ability to work both independently and in a team environment.

Nice-to-haves

• Government bid proposal and contract experience a plus.
• Experience in accessing and updating customer portals.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• 401(k) matching
• Flexible spending account
• Paid time off
• Vision insurance