Account Executive, Local (SMB)

Fret Terrestre Ups - Cincinnati, OH

Full-time - Entry Level

Cincinnati, OH

About the position

The Account Executive, Local (SMB) at TForce Freight is responsible for strategically converting new business and retaining profitable revenue within a designated territory. This role involves analyzing sales reports and transportation trends to identify new customer opportunities and growth from existing customers. The Account Executive will develop a pipeline of potential customers through strategic relationships and promote cross-functional sales by collaborating with peers on sales proposals.

Responsibilities

• Compiles weekly sales recaps on achievements, losses, and competitive information.
• Analyzes account recaps and monitors revenue trends to develop service recommendations.
• Utilizes shipping technology and systems for account activity review and customer database sign-up.
• Manages accounts by advising customers on billing processes, resolving inquiries, and entertaining customers.
• Trains customers on use and advantages of web-based shipping and tracking functions.
• Possesses strong customer relations, positioning the needed TFI shipping service to expand the customers' business needs.

Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be currently located in the same geographic location as the position or willing to self-relocate.
• Individual must be organized, detail-oriented, and have strong communication skills.
• Understand TFI leverage over competitor products, services, and technology.
• Projects future customer needs and is a critical thinker with analytical skills.
• Possesses ability to identify issues and provide solutions and is a problem solver.
• Builds strategic relationships with a focus on customer pipeline and key decision making.
• Persuasive negotiator with tactical techniques to overcome objections.
• Possesses strong knowledge of industry trends and financial impact.
• Experience giving sales presentations.

Nice-to-haves

• Bachelor's Degree not required but preferred.