Account Executive (Mid-Market) - API/CPaaS

Vonage - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Telecommunications

About the position

The Mid-Market Account Executive role at Vonage is essential for driving the growth of the company's API/CPaaS solutions within the Mid-Market segment. This position focuses on expanding relationships with tech-savvy customers and acquiring new clients, particularly in high-growth digital and cloud software sectors. The role involves managing the entire sales cycle, from pipeline generation to closing deals, and requires a strong emphasis on customer engagement and communication use-cases.

Responsibilities

• Drive opportunities through the entire sales cycle from pipeline generation to close and post-sales/up-sell.
• Employ a value & solution-oriented sales methodology focusing on customer engagement, authentication, and end-user communication use-cases.
• Build upon the growth & adoption of communication & network APIs in the Mid-Market segment in the AMER region.
• Own cross-functional opportunity management from Pre-Sales through to working with Customer Success.
• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts.
• Lead compelling presentations of Vonage's CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors.
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities.
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles.

Requirements

• Experience in Mid-Market technology sales, SaaS, Cloud, or API-based communications, with a proven track record of success.
• Demonstrated success in prospecting, identifying new customers through cold calling, lead generation, and networking.
• Strong relationship-building skills with executives across business, marketing, and technology teams.
• Experience collaborating effectively with Pre-Sales Consultants.
• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Nice-to-haves

• A solution-oriented sales approach that spans the full delivery lifecycle, focusing on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.
• Experience in mobile messaging/voice, cloud services, or mobile technology.
• Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

Benefits

• Medical, Vision, and Dental Coverage
• Health Savings Account (HSA)
• Income Protection
• Maternity & Paternity Leave
• 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options
• Unlimited Discretionary Time Off
• Three Paid Volunteer Days a Year
• Tuition Reimbursement
• Voluntary Legal Plan
• Optum Employee Assistance Program
• Discount on Auto, Home & Pet Insurance