Account Executive - Specialty Healthcare

$69,500 - $127,000/Yr

Commerce Bank - Clayton, MO

Full-time - Mid Level

Remote - Clayton, MO

Personal and Laundry Services

About the position

As an Account Executive at Commerce Bank, you will be instrumental in driving growth and expansion within the healthcare industry, particularly across the Northeastern United States. This role focuses on selling new business and developing strong relationships with healthcare systems and providers, allowing you to make a significant impact in the industry. The ideal candidate for this position is a seasoned sales professional with a robust background in commercial payments and healthcare revenue cycles, complemented by experience in sales processes. We are looking for a motivated, organized, and detail-oriented individual who possesses excellent communication skills. In this dynamic and collaborative work environment, you will have access to ongoing training and development opportunities, enabling you to enhance your skills and advance your career. You will be part of a leading financial institution in the healthcare payments sector, where your contributions will be valued and recognized. The role requires you to engage in consultative selling practices, perform healthcare payment cycle reviews, and collaborate with senior account executives to align market plans with payment account teams and market leadership. Your responsibilities will also include ensuring sales cohesion between teams, utilizing automation tools for tracking and lead development, and defining specific campaigns that drive desired results. You will be responsible for maintaining client relationships with key decision-makers, providing accurate revenue forecasting, and ensuring long-term customer success by working effectively with implementation teams. This position offers a unique opportunity to take your sales career to the next level while contributing to the success of healthcare providers and systems.

Responsibilities

• Drive growth and expansion in the healthcare industry across the Northeastern United States.
• Sell new business for existing target markets across Integrated Receivables, Patient Financing, Online Bill Pay Solutions, and all supporting services.
• Manage provider clinical target market and hospitals of various sizes.
• Practice Richardson Consultative Selling techniques.
• Perform Healthcare Payment Cycle Reviews to assess client needs and solutions.
• Collaborate with Senior Account Executive on Market Plans aligned with Payment Account Teams and Market Leadership.
• Ensure sales cohesion between teams to manage overlapping verticals and specializations.
• Utilize Insight360 automation tools for pipelines, tracking, lead development, and distribution.
• Define and implement specific campaigns and/or incentives that drive desired behavior/results.
• Develop and maintain client relationships with key decision makers for target accounts through various communication methods.
• Provide accurate and detailed revenue forecasting and deliver consistent quarterly sales performance, exceeding expected revenue targets.
• Ensure long-term customer success by working effectively with markets and implementation teams to transition customers smoothly.
• Perform solution demos to customers both internally and externally.
• Execute contract and pricing negotiations while packaging services and solutions to meet customer needs.
• Perform other duties as assigned.

Requirements

• Strong knowledge of the Healthcare and/or Payments industry, including best practices.
• Some knowledge of competitor offerings and pricing, including new trends and developments in the industry.
• Ability to manage Richardson sales processes end-to-end and perform an advisory role within the healthcare industry.
• Ability to identify cross-selling opportunities across product and solution offerings and speak knowledgeably about competitive solutions.
• Ability to achieve defined sales goals as outlined.
• Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.
• Strong critical thinking skills with the ability to apply discretion and sound judgment to solve problems efficiently and effectively.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills.
• Ability to remain adaptable and resilient to all situations with an optimistic outlook.

Nice-to-haves

• CRCR Certification preferred.

Benefits

• Employer sponsored health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Paid vacation
• Paid personal time
• Career development opportunities
• Education assistance
• Voluntary supplemental benefits