Account Executive (Tour Consultant)

Ef Educational Tours - Austin, TX

Full-time - Mid Level

Austin, TX

About the position

As an Educational Tour Consultant at EF Educational Tours, you will manage a geographic territory in the United States, inspiring educators to create international travel programs for their students. This sales role involves collaborating with various departments to ensure a seamless customer experience while focusing on long-term relationships and consultative sales strategies. You will be responsible for driving growth in your territory, resolving business challenges, and supporting educators in launching travel programs.

Responsibilities

• Manage and grow a geographic territory of existing and prospective clients through a high volume of phone calls (50-60 per day on average) and strategic outreach.
• Work with middle and high school teachers to launch international travel programs.
• Strategically prospect, generate leads and follow up on leads to acquire new customers.
• Grow existing key accounts to help more students and educators discover the world.
• Run your territory like a business—identifying, developing and executing opportunities to drive growth.
• Forecast and hit key account metrics (monthly and quarterly sales projections and goals).
• Refine your sales techniques and support customers through email, phone, online presentations, and in-person meetings.
• Coach teachers to build and execute successful tour promotion for the international travel programs at their schools.
• Collaborate and strategize with the Customer Success team to ensure a smooth customer experience and overall growth in your territory.
• Field incoming phone calls from teachers across the organization to help with tour related questions or events.
• Support the emergency line during work hours while teachers are traveling during peak times.

Requirements

• High school diploma or GED.
• Experience in sales strategy and execution.

Nice-to-haves

• Eager to start or expand a career in sales.
• Strong persuasive communication skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented with a focus on the big picture.

Benefits

• Paid international travel at least once a year.
• Four weeks paid vacation your first year and nine paid holidays.
• 25% company match on your 401(k).
• Excellent medical, dental, and vision coverage, along with life and disability insurance.
• Wellness benefits including onsite and virtual classes and a yearly fitness reimbursement.
• EF program discounts including travel, language schools, childcare, and more.