Account Executive

All-Stat Portable - Springfield, OH

Full-time - Mid Level

Springfield, OH

Ambulatory Health Care Services

About the position

The Account Executive at All-Stat Portable is responsible for managing a portfolio of assigned customers, developing new business opportunities, and maintaining long-term relationships with clients. This role requires a dynamic individual who excels in outbound prospecting and has a proven track record of meeting sales quotas in a competitive market. The Account Executive will serve as the primary point of contact for clients, ensuring their needs are met and solutions are delivered successfully.

Responsibilities

• Serve as the lead point of contact for all customer account matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, administrators, and other senior living and healthcare professionals.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.
• Prepare for data and paperwork for Quality Assurance meetings at facilities.
• Attend and present at QA meetings at facilities.

Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• Demonstrable ability to communicate, present and influence key accounts at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation and presentation abilities.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration, Sales or relevant field.
• Previous experience in LTC or SNF environments a plus.
• Effective time management and organizational skills.
• Excellent interpersonal skills.