Account Executive

LiveWell Partners - Saint Louis, MO

Full-time - Mid Level

Saint Louis, MO

About the position

The Account Executive at LiveWell Partners is responsible for developing business partnerships that generate growth in home health referrals. This role involves making effective sales contacts, calls, and presentations to various stakeholders, including physicians, facilities, and community agencies. The Account Executive serves as a liaison between the agency and referral partners, ensuring effective communication and collaboration to meet the needs of patients and families.

Responsibilities

• Assume responsibility for the overall development and referral growth of assigned territory and accounts, including facilities, physicians, and community agencies.
• Develop, implement, and evaluate quarterly and annual territory plans to achieve growth goals and implement agreed-upon strategies and actions.
• Develop business relationships with providers by making effective sales calls and presentations to targeted referral sources.
• Maintain professional and clinical knowledge of provider services.
• Act as a liaison between referral partners and agency to communicate information about new products, programs, and service delivery.
• Meet with patients and families to discuss home health, address individual needs/concerns, and manage expectations; obtain signed consent documents.
• Build relationships within the admissions department and with appropriate patient care resources staff to assure effective communication with referral sources and internal stakeholders.
• Update and maintain customer and competitor profiles, log daily call activity, and document plans for follow-up activities with referral sources.
• Serve as agency staff liaison with physicians, facility nurses, social workers, discharge planners, and community agencies; work with various community agencies to facilitate the delivery of appropriate services for potential patients.
• Participate in marketing efforts to educate the healthcare community about health home programs, including physician calls, lunch and learns, health fairs, and CEU programs for healthcare providers.
• Prepare monthly tracking reports on referral sources and keep the agency informed of key marketplace changes relating to providers and competitors.
• Work well with colleagues, cooperate with others, and accept and provide constructive feedback despite personal conflicts.
• Utilize current agency and/or department-specific software to complete assignments.
• Perform other duties as reasonably assigned.

Requirements

• Bachelor's degree in marketing or related field or equivalent professional experience.
• Minimum of two (2) years of experience in home health or hospice sales or a related industry with a proven record of achieving incremental growth in direct sales.
• Proficient in the use of Microsoft programs for internal and external communications, presentations, database tracking/reporting, and spreadsheet applications.
• Excellent oral communication skills.
• Self-directed with the ability to work with little supervision.

Benefits

• 100% Paid Monthly Premiums for Medical, Dental, & Vision Insurance
• Cell Phone Reimbursement
• 3.5% Matched 401(K)
• PTO
• Paid Holidays
• Paid Bereavement
• Company Outings
• Paid Mileage
• Supportive & Positive Culture