Account Executive

GAF Materials Corporation - Parsippany-Troy Hills, NJ

Full-time - Entry Level

Parsippany-Troy Hills, NJ

Petroleum and Coal Products Manufacturing

About the position

The Account Executive position at GAF is a full-time role focused on achieving and exceeding sales goals within the Residential Customer Success team. This inside sales position is based in Parsippany, NJ, and operates on a hybrid schedule. The role involves building successful relationships with clients, guiding them through the buying experience, and ensuring high-quality customer care. The Account Executive will leverage inbound leads and an existing customer database to drive sales and contribute to the company's market leadership.

Responsibilities

• Achieve monthly, quarterly, and annual retention and new business development sales goals.
• Daily planning to maximize sales activities including phone, email, and social media.
• Provide timely and accurate response and follow-up with all customer inquiries.
• Develop and execute account plans, regularly reviewing progress towards goals with customers.
• Collaborate on lead generation and sales with Sales and Marketing as needed.
• Prepare and deliver sales presentations as appropriate.
• Effectively utilize a CRM system (Salesforce) to track customer-related activity, lead dashboards, and reports.

Requirements

• Bachelor's degree or equivalent combination of education and experience (Sales experience in the building material industry is preferred).
• 2+ years of Account Management experience is preferred.
• Strong computer skills including Google Business Suite, Salesforce, and applicable business systems.
• Proven success in meeting and exceeding sales goals.
• Excellent customer care and focus; ability to assess customers' needs and provide the correct answer or method for a positive customer experience.
• Team player with a desire to work in a competitive but nurturing environment.
• Self-motivated and driven individual with a proactive attitude.
• Positive and energetic phone skills, excellent listening skills, and strong writing skills.
• Experience with lead qualification and objection handling.
• Time and sales pipeline management.

Nice-to-haves

• Bilingual: Spanish speaking preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Referral program
• Tuition reimbursement
• Vision insurance